BBT FITNESS POLICIES

BBT CANCELLATIONS POLICIES AND FEES

In the event a BBT Member elects to cancel his/her training program, Please be aware of the following:

By commitment to the BBT Fitness training agreement or any part thereof, the BBT member shall be charged a breaking fee and/or final month processing fee. Member authorizes BBT Fitness, LLC to charge or draft against the Member's credit card as follows:

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BBT Cancellation Basics:

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Official Notice Cancellation

• Email Notice: All cancellation requests must be made by official notice to the registered email on the training agreement (BBTteam@bbtfit.com) or by completion of the BBT Termination form Jotform found on the BBT Fitness website. BBT DOES accept email notices as required in the BBT Training Agreement

• Jotform Completion: BBT DOES accept Jotform notices as required in the BBT Training Agreement

• Official Communication: Under no circumstances will BBT Fitness accept verbal cancellations, both in person or over the phone, cancellations through social media accounts, or cancellations through any other means.

  • ​BBT DOES NOT cancellations of BBT Training Programs through phone calls. 

  • BBT DOES NOT accept cancellations of BBT Training Programs through any form of Social Media methods, such as Direct Messages (DM's), commons, etc.

  • BBT DOES NOT accept cancellations of BBT Training Programs through verbal communication such as conversations, notifying coaches, etc.

  • BBT DOES NOT accept cancellations of BBT Training Programs through postal mail notice of training program cancellations. ​​​

• 30-day notice: Per the BBT Training Agreement, a notice of cancellation must be received no later than the 30 days prior to the month in which cancellation is intended. Failure to issue a timely notice will result in additional monthly drafts/charges, which shall be nonrefundable.​

• Final Month Processing: 

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BBT Cancellation Types: 

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Early Cancellation:

• Early Cancellation: Any member who wishes to cancel their training program early has the option. Please see the terms of your training agreement for program buy-out if you have not selected a month-to-month program. ​

• Early Termination Fees: BBT members who terminate their training agreement will be charged a one-time early cancellation fee based on their training agreement. The early termination fee waives all remaining balances on the training program and closes the training account.

  • BBT Bootcamp/ BBT Conditioning- $150 

  • BBT Fitcamp/ BBT Strength & Conditioning- $300

    • ​(Ex: A 12-Month Strength & Conditioning Program billed at $199/ Month & and totaling $2,388.00 can be canceled in the 3rd month with a 30-day notice & and payment of an early termination fee of  $300. This will wipe the remaining balance of $1,791.00 from the individual account and close the account. 

  • BBT Personalized Performance- $450 

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Month to Month Cancellations:

• ​Month-to-Month Cancellations: BBT Members in Month-to-Month Training agreements will have the opportunity to cancel by giving a 30-day notice and paying a final processing fee. ​​

• Non-Renewal Cancellation: BBT Fitness requires a 30-day notice of cancellation for individuals looking to cancel their account prior to starting their training program. This form can be completed on the website or through the BBT Office Failure to notify the BBT Brand of non-renewal will result in continual billing on the individual account.

• ​Failure to Cancel: Any member who does not cancel their program will maintain an active account with BBT Fitness. All fees incurred by the billing company must be paid to close out a BBT Account.

• 3rd Party Account Services: Any member whose account is delinquent for more than 60 days may have an account placed in 3rd party Collection service for the remaining agreement balance.

• Medical Cancellations:

• Relocation Cancellations: